Claim COMPLIMENTARY
Mystery Shops for
your business!
Claim
COMPLIMENTARY
Mystery Shops
for your business!
Solve the
mystery now!
USaidIt2 will call in and play
the role of a customer as
though they are interested
in your offerings.
WHAT DO WE DO?
We score and report!
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Score effectiveness
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Our Coaches provide key insights with a detailed analysis
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We track response times for voice mail and online lead follow-ups
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Offer customized strategies to improve your team’s performance
After your
Mystery Shop
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A Phone Skills Expert will review the results of your Mystery Shop scores in great detail – analyzing phone etiquette and information communication.
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Together, with your Phone Skills Expert, you will unlock the mystery via a thorough consultation.
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A Phone Skills Expert will recommend a strategic plan for improvement if needed – Call monitoring, call recording, one on one coaching, and script improvements/implementation are all potential remedies to
improve your customer experience.