Are you ready to improve your
customer service?
Call Scripts are an essential tool for your sales team, it helps you ensure that your team covers all the key points that you need them to. Furthermore, it is a way to measure your agent’s work, helping them become more effective.
You may know your sales agents closing rates, but do you know where and how to improve their performance over the phone?
We’ll make sure to help you improve your script, to make sure that the tone is as natural as possible, and you are gathering all the proper information. Having an improved sales script will help your sales team to increase their sales rate.

How We Build Scripts
We believe that a script can be effective, but what you want to do is allow each sales agent to have their own voice.
We do that by:
- Coming up with key points the sales agent should be covering.
- Scoring them on a grade of 0-5 in regard to how well they performed against the script and scorecard we develop with you.
The Goal
- Develop your script and key talking points in your sales process over the phone.
- Create a scorecard that matches the script and key talking points we create.
- Measure your sales agents’ performance over the phone each week.
- Review weekly with each sales agent their areas of improvement.
- Improve your entire organization’s sales performance over the phone.
Phone Skills
Coaching
Life Insurance
Sales Training
Real Estate
Sales Training
Free Mystery
Shopper Evaluation
Contact us to start script building via the phone call scoring/skills service
Meet Our Experts

Glenn Merritt
Managing Partner
Thanks to the help from some truly great people, I have over 45 years of success in business, including 25 years with our flagship entity First Alliance Logistics Management, a national pallet management company and its two safety compliance subsidiaries.
I would describe myself as one of those who thinks out of the box to generate solutions.
Helping salespeople improve is what inspired me to create USaidIt2